Contact Us

Get in touch now for FREE pest control advice and a fast response

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Get in touch today for help and advice regarding your pest control problem. Being proudly Trading Standard Approved means we have been vetted by the government run body make sure we offer a trusted service. Operating for over ten years our family run Pest Control service is happy to help solve your pest issues. This can be further backed up by the well respected Which? Trusted trader accreditation we have also received.

 

Our Coverage area for general pest control includes Oxford, Abingdon, Reading and Wallingford. However for bed bug heat treatments we happily travel across London, the south and up as far as Birmingham, take a look at our coverage maps for more information. We undertake all types of Pest Control including Rats, Mice, Bed Bugs, Wasps nests, Moths, Fleas and Ants. Using the latest technology means we can cure bed bug infestations in one treatment using eco friendly heat. For more information or to book why not get in touch now to see how our honest and friendly approach will see you pest free soon.

Complaints Policy

In line with our continued commitment to customer service and our new relationship with Which? Trusted trader we are proud to operate a complaints policy. 

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied. To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction. 

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards. 

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. 

Our Procedure 

Either call us on 01865 238239 or write to us at 34 Habitat Way, Wallingford, OX10 9FT 

(please request proof of receipt if posting) 

Or email us info@purepest.uk

 

We aim to respond within 2 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised. 

Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0117 456 6031. 

 

ABOUT US

Pure Pest Solutions (a trading name of PPM Environmental Ltd) has grown organically since 2009 under its sister company name of Wasp Warriors. Take a look: www.waspwarriors.co.uk. The fun brand which still promises 'to rid the world of pesky wasps' had such success we realised general pest control needed the Wasp Warriors touch. Times have moved on since our founder Tom started from the back of a family estate car though!

As we have grown so has our offering. It now includes heat treatment for bed bugs meaning we can offer the most modern technology to deal with pest control problems in Oxfordshire, Berkshire and Buckinghamshire quickly and safely. Our customers like our smart presentation and honest friendly advice. We have a simple ethos we stick to, why not take a look?

Now covering all types of pest control in the residential and commercial sectors our growth is set to continue. Why not give us a ring? We offer real service and give you the price before we do anything.

Our Ethos

Be on time, call if we're running late

Be fantastically friendly

Get the job done and answer questions along the way

Offer the best value with no hidden extras

Listen and improve

Freephone: 0800 2461716

Oxford: 01865 238239

Reading: 0118 449 2356

Email: info@purepest.uk

Text: 07786494304

Opening Times

Monday to Friday: 8:30AM - 6PM

Saturday: 10AM - 5PM

Sunday: 11AM - 4PM

Office Addresses:

Head Office: 34 Habitat Way, Wallingford, OX10 9FT

Depot: 509 Northumberland Av., Reading, RG2 8LZ

Depot: 76 Hurst Street, Oxford, OX4 1HF

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Pure Pest Solutions is trading name of PPM Environmental Ltd: VAT no. 285680464

Company Number: 10082556

Registered in England and Wales